Support
Use the appropriate channel depending on your problem:
How to Report an Issue
Include as much detail as possible so the team can reproduce quickly.
Copy and fill this template:
### Environment
- Network: Mainnet / Preprod
- Wallet: (Eternl, Lace, etc.)
- Browser + version:
- Device: Desktop / Mobile
### What Happened
- Action performed: (mint, burn, cancel order, etc.)
- Expected result:
- Actual result:
- Error message (exact text):
### Useful References
- Transaction hash (if available):
- Order ID (if available):
- Screenshot/video:
- Timestamp (UTC):
Status & Known Issues
- Live status page: Status Page
- Known issues tracker: GitHub Issues